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FAQ
Quick answers to the questions we hear most.
How long does delivery take?
Standard delivery within Ghana is 2–4 business days. Express delivery is available at checkout for next-day in major cities.
Do you ship internationally?
Yes — we ship across West Africa. International rates and times are calculated at checkout based on your destination.
What is your return policy?
You can return any unworn item with original tags within 30 days for a full refund or store credit.
How do I find my size?
See our size guide for detailed measurements across footwear and outfits. Our team can also help via email or chat.
Are your products authentic?
Every Rorey piece is designed and made in-house or with vetted partner ateliers. Each ships with an authenticity tag.
Can I cancel or change an order?
Reach out within 1 hour of placing an order and we'll do our best. After dispatch, the standard returns process applies.
Do you offer gift cards?
Yes — digital gift cards are available in any amount and never expire.